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The Global Options Management Team believe strongly that they should be directly involved in the day-to-day operation of the business. All the members of the management team are hands-on, and also liaise with clients directly in addition to the Global Options team members assigned to their account. When you deal with Global Options you will be dealing with everyone involved - from the drivers, to accounts and customer services, right up to the Directors and Managing Director.
Chris Ayling, Managing Director
Chris has over 20 years’ experience in the global courier and logistics industry. Beginning his career in 1984 as a courier express driver, he then held a number of transport and fleet operational roles culminating in the position of Assistant Operations Manager where he managed a team of over 20 staff. At this point, Chris changed direction and applied his frontline operations experience to sales and business development. In 1996 he became London Sales Manager for a leading international express company, specialising in financial markets print production.
From client feedback and his own experience, Chris identified a gap in the market for a company that offered greater flexibility as its core value proposition. When Chris founded Global Options in 1999, he was thus able to shape the business with the benefit of both sales and operational industry expertise, offering a compelling and innovative service concept to the worldwide courier market. Since then, the company has grown steadily and acquired a number of blue-chip clients, and under Chris’s leadership, continues to reap the rewards of his passionately client-centric business model.
‘At Global Options we look for people with proven ability and experience in the field, as well as an evident drive to succeed. This benefits the company as a whole since as we invest in our people through training and skills development, they have the scope to pursue their personal aspirations, as well as improving our ability to service our clients.’
Peter Ayling, Financial Director
A former affiliate member of the Institute of Chartered Accountants and senior partner in Knight Ayling & Co Registered Auditors, Peter has held a variety of accountancy and finance management positions for medium and large sized companies in and around London. He established his own accountancy practice in Ascot, Berkshire, and has also been a major shareholder and finance director in several other direct marketing companies whilst continuing to practise in the private sector.
A co-founder of Global Options with his brother, Chris Ayling, in 1999, Peter is a member of the board and currently serves as Finance Director, where he takes an active role bringing his financial expertise to the day-to-day running of the business.
Lita Keen, Vice President
Lita joined Global Options in May 2000 with a background in sales and business development. In 2002, she was promoted to Client Services Manager and in just two years, further promoted to Client Services Director. Identified as a key link between Global Options management team and the client, Lita’s particular strengths are in client handling and account management, and she will often take the role of client advocate to make sure every aspect of the client’s business needs are communicated to all involved. Lita holds responsibility for all operational decisions that impact client services.
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